Turn every reservation into a smooth, premium experience, from booking confirmation to checkout. No download. No friction.
Guest ratings jumped to 4.9 / 5 , without adding head-count.
David Bekaert Xepa · Single-unit short-term rentals 
A seamless, branded journey from booking to checkout: pre-check-in, check-in, and check-out phases with smart-lock codes, ID checks, agreements, and local tips, mobile-first and personalized to your brand.
Configure each phase of the stay: collect guest info and trip details before arrival, run check-in experiences on arrival day, and shape check-out and handover when guests depart.
Confirmations, codes, instructions, local recs, upsells, branded to look and feel like yours. Guests get the link before arrival; everything updates in real time.
Smart-lock codes synced from Guestway, tied to the reservation timeline, secure, dynamic, and always up to date. No PDFs, no late-night code lookups.
Two-way chat between guest and host. AI translation on your side; native language on theirs. Every conversation pipes back into the AI Inbox.
Collect IDs, signatures, and required guest info, automatically and compliantly. No manual back-and-forth.
House manuals, check-in videos, local recs, PDFs, branding, set once at the org level, override per listing. Guests see exactly what's relevant to where they're staying.
Collect arrival times, trip type, and special requests during pre-check-in.
Present rental agreements for e-signature before arrival, stored with the reservation.
Guests adjust the property climate from the app, within limits you set.
Logos, colors, contact info, fully aligned to your brand identity.
Contactless arrivals and departures with smart-lock integration.
Stay dates, balance, check-out instructions, in one synced view.
Smart-lighting color and intensity, for the perfect ambiance.
House rules, restaurant tips, Wi-Fi, checkout times, always up to date.
Step-by-step arrival guides with photos, maps, videos.
Earn additional revenue and peace of mind by offering guests a damage waiver for accidents during their stay, directly from the guest portal.
Earn additional revenue by upselling early check-ins, late check-outs, mid-stay cleaning, and more, directly from the guest portal.
Still curious? Talk to the team, we’ll show you the platform running on real data from a property like yours.
Talk to salesSee exactly how the Guest App runs on your portfolio, logos, codes, guidebooks and all.
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